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BEGIN:VEVENT
DTSTART:20140819T170000Z
DTEND:20140819T183000Z
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SUMMARY:Small Business Continuing Education Series: Front-Line Employees- What Messages are They Sending? (12:00pm Session)
DESCRIPTION:Frontline employees (the people behind the counter\, on the phone\, in the cloud\, and walking the floor) possess a large measure of control over the customer experience. Their actions determine whether a customer becomes a brand evangelist or detractor. Join us for this seminar to see what messages they are sending- and what messages they should be sending. \n\nOur presenter is Monte Farrar\, Manager\, HR Training for Express Employment Professionals.\n\n\n\n\n\nThe Small Business Continuing Education Series is a free monthly service for Chamber Members and $15 for Non-Chamber members. Small businesses owners and managers are most often just too busy to get away for an all-day seminar to help them be better prepared to protect\, manage\, or grow their business. The Chamber's Small Business Continuing Education Series is an alternative to just not taking the time or not spending the money. The same presentation and discussion about the identified topic each month will occur three times on the day that the seminar is offered. The maximum attendance for each seminar session will be 25 so that there will be time for interaction and discussion related to the topic. Each offering of the Small Business Continuing Education Series will last no longer than 90 minutes and will start promptly at the advertised time. Presenters each month will be experts on the subject providing free consultation to Chamber members on the identified topic. All owners and managers of small businesses are encouraged to take advantage of one of the three sessions offered each month as a benefit of Chamber membership.\n\n \n\nAttendance is free for Chamber members\; but registration is requested..\n\n\n\nThank you to the Examiner for their sponsorship!\n\n\n\n\n\n.
X-ALT-DESC;FMTTYPE=text/html:<p data-mce-style="text-align: left\;" style="line-height: 18px\; margin: 0px\; padding: 4px 0px 10px\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 14px\;"><span style="color: rgb(34\, 34\, 34)\; font-family: arial\; font-size: 14px\; line-height: 24px\;">Frontline employees (the people behind the counter\, on the phone\, in the cloud\, and walking the floor) possess a large measure of control over the customer experience. Their actions determine whether a customer becomes a brand evangelist or detractor. Join us for this seminar to see what messages they are sending- and what messages they should be sending.&nbsp\;</span></p>\n\n<p data-mce-style="text-align: left\;" style="line-height: 18px\; margin: 0px\; padding: 4px 0px 10px\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 14px\;"><span style="font-family: arial\;"><span style="color: rgb(34\, 34\, 34)\; line-height: 24px\;">Our presenter is Monte Farrar\, Manager\, HR Training for Express Employment Professionals.</span></span><br />\n<br />\n<br />\n<em>The Small Business Continuing Education Series is a free monthly service for Chamber Members and $15 for Non-Chamber members. Small businesses owners and managers are most often just too busy to get away for an all-day seminar to help them be better prepared to protect\, manage\, or grow their business. The Chamber&rsquo\;s Small Business Continuing Education Series is an alternative to just not taking the time or not spending the money. The same presentation and discussion about the identified topic each month will occur three times on the day that the seminar is offered. The maximum attendance for each seminar session will be 25 so that there will be time for interaction and discussion related to the topic. Each offering of the Small Business Continuing Education Series will last no longer than 90 minutes and will start promptly at the advertised time. Presenters each month will be experts on the subject providing free consultation to Chamber members on the identified topic. All owners and managers of small businesses are encouraged to take advantage of one of the three sessions offered each month as a benefit of Chamber membership.</em><br />\n&nbsp\;</p>\n\n<p data-mce-style="text-align: left\;" style="line-height: 18px\; margin: 0px\; padding: 4px 0px 10px\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 14px\;"><em>Attendance is free for Chamber members\; but registration is requested..</em><br />\n<br />\n<strong>Thank you to the Examiner for their sponsorship!</strong><br />\n<br />\n<img alt="" src="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/2043/Image/NewExaminerLogo.jpg" style="width: 300px\; height: 70px\;" /></p>\n\n<p data-mce-style="text-align: left\;" style="line-height: 18px\; margin: 0px\; padding: 4px 0px 10px\; font-family: Arial\, Helvetica\, sans-serif\; font-size: 14px\;"><em>.</em></p>\n
LOCATION:Independence Chamber of Commerce Boardroom 210 W. Truman Road Independence\, MO 64050
UID:e.2043.451
SEQUENCE:3
DTSTAMP:20260426T054210Z
URL:https://business.ichamber.biz/events/details/small-business-continuing-education-series-front-line-employees-what-messages-are-they-sending-12-00pm-session-08-19-2014-451
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